Cookie Policy

Last updated: 18/01/2024

Effective date:  January 2024

We hereby inform our Users and/or Customers (hereinafter, “you”, “your”) that this website Vitalrecordsoffice.net (the/this “Website”) uses cookies. The following Cookie Policy explains the cookies used by this Website, owned and operated, by Vital Records Direct SL (hereinafter the “Company” or “We”). 

This Cookie Policy applies to all Users and those visitors who access and navigate the Website.

This Cookies Policy may be updated at any time and without prior notice to the User, in order to comply with applicable laws and regulations, according to business matters or because of changes in the features or functionalities of our Website. The new Cookies Policy will be applicable as soon as it is published on the Website. Therefore, the User and/or Customers acknowledges and accepts that it is their responsibility to periodically review the applicable Cookies Policy. 

What are cookies and what are they used for?

“Cookies” are small files that are installed on the hard disk or in the browser of your computer or mobile device with different purposes such as adapting the Website’s format according to the device used by you; collecting statistical information about our Website; facilitating your navigation on this Website; allowing the reproduction and display of functionalities, multimedia content, among others. 

The memorized data recorded by cookies takes up a small space on a device’s memory and does not harm the device in any way..

When do we install cookies?

The interaction on our Website and the use of the Services offered on it involves the installation of cookies, which may be ours or of third parties.

  • Session cookies: are those that are automatically removed when closing the browser of your device.

  • Persistent cookies: are those that remain installed for a certain time in the browser of your device.

  • Owned cookies: are those that are sent to the user's device from our computer equipment or this Website, managed by us, and whose information is collected for our own purposes.

  • Third-party cookies: are those that are sent to the user's device from computer equipment or Website managed by another company (service providers we have contracted for this purpose) and whose information can be collected for our own purposes and/or to manage and improve the services that these third-party companies offer (e.g links to social networks that allow us to share our content).

What kind of cookies are installed?

The following types of cookies can be installed in your browser: 

  • Technical: cookies that enable the management and operation of our Website and allow its functions and services, for example, remembering the contracted service, sharing content through social networks, etc.

  • Analytical: cookies that allow us to analyze your use of our Website and recognize what information and/or services you are most interested in in order to improve the quality of our services.

  • Personalization: cookies that allow us to remember information for you to access our Website with certain features that may differentiate your user experience from that of others, for example, the appearance of the website depending on the type of browser, or the region from which you access the website, etc.

Cookies name

Owner

Type

Storage Period

cookiePolicy

Owned

Technical

30 days

app_id

Owned

Technical

30 days

address_token

Owned

Technical

30 days

pdfId

Owned

Technical

30 days

io

Owned

Technical

30 days

_vwo_uuid_v2

Visual Website Optimiser"

Analytical

1 year

token

Owned

Technical

Session

_ga

Google Analytics

Analytical

2 years

hj_

Hotjar

Analytical

From session to 1 year

utm_source

Owned

Analytical

Session

utm_campaign

Owned

Analytical

Session

utm_medium

Owned

Analytical

Session

utm_term

Owned

Analytical

Session

utm_content

Owned

Analytical

Session

How can we block or reject cookies?

You may, at any time, revoke the consent given for the installation of cookies from this Website, by configuring the browser settings on your computer or mobile device. Instructions on how to manage or delete cookies for the most common browsers can be found at the following links:

Please note that should you choose to block, disable or delete cookies, some features of this Website that require the use of cookies will not be available to you.

You can also configure the browser on your computer or mobile device to accept or reject by default all cookies, or to be notified of the receipt of cookies and decide at any time whether or not to allow the installation of cookies.

In addition, you can activate the following options to limit the scope of the cookies installed or their operation:

  • private browsing, whereby your browser stops saving your browsing history, website passwords, cookies and other information from the pages you visit, or

  • the do-not-track function, whereby the browser asks the websites you visit not to track your browsing habits, for example, to provide you with advertising of interest to you on the sites you visit.

How can you reach us?

If, at any time, you have any questions about the use of cookies on our Web Site, please feel free to contact us at info@vitalrecordsoffice.net or through our Contact Form.